Registrations

Communication, Negotiation, and Conflict Resolution

About the Course:

Cost: $150 + gst

This course has been designed to help improve written, oral and negotiating skills within the construction industry.

  • This course will provide managers with the tools to help them:
  • Define a conflict
  • Identify the stages of conflict
  • Understand the importance of communication
  • Use assertiveness techniques to get their point across
  • Deal with difficult people more effectively
  • Recognize the criteria for an effective negotiator
  • Understand how power can be used/abused in negotiation
  • Identify when to close negotiations

 

Course Details:

Gold Seal Credits: 2

Number of Lessons: 5

Hours of Self-Paced Instruction: 5

Minimum Mark Required: 75%

 

Please note, as with all courses, members will be invoiced and sent their PINs, non-members will be contacted for payment before being sent their PIN.

Event Details

Event Starts Ongoing
Registration Open Jul 4, 2018
Capacity 100
Individual Price $150 +GST
December   2018
S M T W T F S
            1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31